faqs
General HVAC
We’re located right here in San Jose, California, and are proud to serve communities throughout Santa Clara County.
Master Maintenance Home Services is a family-owned company with a background in commercial HVAC. We bring the same professional expertise, attention to detail, and high standards required in commercial services into every home we serve. Our technicians provide honest recommendations, quality workmanship, and clear explanations, never upselling unnecessary services.
Yes! We offer priority emergency services during regular business hours. Just give us a call as soon as you notice a problem that can’t wait.
We recommend scheduling HVAC maintenance at least twice a year. Ideally, heating systems should be checked before winter, and air conditioning systems before summer. This ensures your HVAC system is prepared for the more demanding months and helps to prevent breakdowns.
Routine HVAC maintenance helps improve energy efficiency, extend the lifespan of your system, enhance indoor comfort, and catch small issues before they become costly. It also helps maintain better indoor air quality and keeps your system running.
Yes! We offer HVAC maintenance plans designed to make caring for your system easy and affordable.
If your HVAC system is breaking down often, struggling to keep your home comfortable, making unusual noises, or driving up energy bills, it may need repair or replacement. Systems 10–15 years old are often more cost-effective to replace. Our technicians can inspect your system and recommend the best option for your home and budget.
Furnaces
Yes, modern furnaces are highly energy-efficient, especially models with AFUE ratings of 90% or higher. Unlike older furnaces, these systems convert most of the fuel they use into heat, helping lower energy bills while keeping your home comfortable.
With proper maintenance, most furnaces last between 15–20 years. Regular tune-ups can help extend the lifespan and ensure safe, efficient operation.
Heat Pumps
Heat pumps provide both heating and cooling in a single system, rather than separate equipment like a furnace and air conditioner. They also use heat transfer to provide climate control instead of generating heat.
Heat pumps work by transferring heat between your home and the outside air. In warm months, they remove heat from inside your home and release it outdoors. In cooler months, they reverse the process, pulling heat from outside and bringing it inside—even in cooler temperatures.
Heat pumps are a great option for many homes, especially in mild climates like the Bay Area. However, factors such as home size, insulation, existing ductwork, and energy costs all play a role.
Typically 1-2 days, depending on the system type and whether ductwork modifications are needed. We’ll provide a clear timeline before starting any work so you know what to expect.
Ductless Split Systems
Ductless split systems provide heating and cooling without the need for ductwork. They use an outdoor unit connected to one or more indoor units, allowing for targeted comfort in specific rooms or zones while reducing energy loss associated with ducts.
Yes! Ductless split systems work well in many homes, including older houses and spaces without existing ductwork.
Most installations can be completed in a single day. More complex setups with multiple indoor units may take longer, but we’ll provide a clear timeline before installation begins.
Even if your home has ductwork, ductless systems can still be a great option for areas with uneven temperatures.
Yes, ductless systems require regular maintenance to keep them running efficiently. This includes cleaning filters and scheduling professional service.
Geothermal Systems
A geothermal system is a highly efficient heating and cooling system that uses the consistent temperature beneath the earth’s surface. It works by transferring heat between the ground and your home to maintain comfortable indoor temperatures.
Geothermal systems work well for many homes, but factors such as available yard space, soil conditions, home size, and energy goals are important.
Upgrading to a geothermal system is more involved than installing traditional HVAC equipment due to the need for underground loop installation. However, with proper planning and professional installation, the process is straightforward.
These systems require minimal maintenance compared to traditional HVAC systems, but still require routine inspections and filter changes.
Loops typically last 50 or more years.
Custom Ductwork
Custom ductwork is designed specifically for your home, which helps improve airflow, energy efficiency, and overall comfort.
You may benefit from custom ductwork if your home has uneven temperatures, poor airflow, rising energy bills, or ducts that are old, undersized, or improperly installed. Custom ductwork is also a smart option when upgrading or replacing an HVAC system.
Most ductwork upgrades can be completed in one to two days, depending on the size of your home and the scope of the project.
Indoor Air Quality
Common signs of indoor air quality issues include excessive dust, lingering odors, allergy or asthma symptoms, frequent headaches, dry air, uneven humidity levels, poor airflow, or stale air.
Our IAQ solutions include air filtration systems, air purifiers, humidifiers, dehumidifiers, and ventilation solutions.
Yes, many homes benefit from combining multiple IAQ solutions. We’ll help you choose solutions that work together effectively without unnecessary upgrades.
Water Heaters
We provide professional water heater installation, replacement, repair, and maintenance services.
We work on both traditional tank water heaters and tankless models.
Most traditional tank water heaters last 8–12 years, while tankless water heaters can last 15–20 years with proper maintenance.
Signs include a lack of hot water, fluctuating water temperatures, strange noises, leaks, or rusty-colored water.
Don’t Take Our Word for It
See What Homeowners Across San Jose Are Saying About Our Service.
Posted onTrustindex verifies that the original source of the review is Google. If you are looking for a company that is efficient, professional, dependable, friendly and cares about their customers, call Master Maintenance Home Services for all your needs. They are simply the BEST in every way !!!Posted onTrustindex verifies that the original source of the review is Google. Eddie from Master Maintenance was so iconscientious regarding our services and explained all that was involved, master maintenance is a wonderful company and I would recommend them to anyone needing maintenance or even replacement. We are so grateful we contacted this company for our issue.Posted onTrustindex verifies that the original source of the review is Google. Eddie came out to troublshoot a no heating issue, and was able diagnose the problem, ordered replacement parts, and restored the heater to a full operational state.Posted onTrustindex verifies that the original source of the review is Google. Excellent work and great customer service. The motor to my heater died so I called MM and Eddie responded within a few hours. He was very professional and knew exactly what was wrong. He quickly ordered the parts and installed everything the next day and now my heater works again! I found him to be knowledgeable, skilled and trustworthy. Five stars for sure.Posted onTrustindex verifies that the original source of the review is Google. Top-notch HVAC service — professional, punctual, and resolved the issue on the first visit. Clearly explained what the problem was.Posted onTrustindex verifies that the original source of the review is Google. Friendly, helpful, quick service!Posted onTrustindex verifies that the original source of the review is Google. Awesome company Great communication very knowledgeable staff. My system runs so smoothly can’t even hearPosted onTrustindex verifies that the original source of the review is Google. Service is now and always has been way back when Ernesto did excellent work for us. Now we have Eddy who is great also! Thank you, Judy LindertPosted onTrustindex verifies that the original source of the review is Google. Exceptional Service from start to finish. From the moment I called, their team was friendly, responsive and professional. They explained everything clearly and went above and beyond to ensure my HVAC system was installed and running efficiently. I highly recommend them for any HVAC needs.
Ready To Get Comfortable?
Whether you need a repair, replacement, or maintenance, our family is ready to help yours.